Why Brands Choose PostPilot Over Lob

Lob gives you an API. PostPilot gives you a direct mail team: strategy, creative, data and printing, built for ecommerce.

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See how we compare
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MaryRuth’s direct mail campaign with abandoned-cart automation, incremental revenue and ROAS reporting, and Amazon performance. Done for you by PostPilot’s direct mail experts.

Your unfair advantage.

Why working with PostPilot is a no-brainer.

A Real Team
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Veteran in-house account management and legendary design to power your growth.

Omnichannel Mail
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Mail everywhere you sell: DTC, Amazon, and retail with ShopDrops™.

Leading with Data
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See what every card earns. Incremental ROAS tied to your Shopify revenue.

In-House Difference
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Strategy, design, data and printing under one roof.

Trusted by leading ecommerce brands

The Ultimate Cheat Sheet: PostPilot vs. Lob

Here’s what changes when direct mail comes with a team.

What matters to your team
Lob
Done-for-you strategy & design
Dedicated account manager + in-house designers
Native Shopify + Klaviyo integrations
AI prospecting from 200M+ U.S. consumers (AcquisitionAI)
Retarget anonymous site visitors by mail (SiteMatch)
PostPilot Halo: Amazon attribution
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Built-in Shopify iROAS reporting against a holdout group
Printed in our own facilities
Postcards, personalization & automation

Read the full comparison

Download the one-pager
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The deepest Klaviyo integration in direct mail. (It’s not even close.)
Klaviyo 2026 Americas Technology Partner of the YearKlaviyo Premier Technology Partner

What you won’t get from Lob.

Products built for ecommerce brands, not developers.

PostPilot Halo

See the Amazon side of your mail.

See the Amazon sales your postcards drive, next to Shopify, in one report.

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ShopDrops™

Send shoppers to the shelf.

Mail lookalike prospects who live near the stores that carry your brand.

Explore ShopDrops™
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AcquisitionAI™

Find your next best customers.

AI picks the prospects most like your best customers from 200M+ U.S. consumers.

Explore AcquisitionAI
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SiteMatch™

Bring window shoppers back.

Send a postcard to anonymous visitors who browsed but didn’t buy.

Explore SiteMatch™
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MailMatch™

Take your email list to the mailbox.

Find home addresses for email subscribers who haven’t bought yet, and mail them.

Explore MailMatch™
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01–03 / 05

Marketers Can’t Stop Raving About PostPilot

“It feels like we have another member on the HexClad team who’s vouching for us.”

Noah Pine

Director of Retention, HexClad

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“You need to go with PostPilot. They're super easy to work with, and the quality is unmatched.”

Dejan Rankovic

Vice President of Growth, Dr. Squatch

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“As soon as it went out, the platform dashboard started reporting ROAS numbers that surpassed my expectations.”

Bryant Jaquez

CMO, Caden Lane

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More success stories
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170+ more 5-star Shopify App Store reviews than any other direct mail platform.

Thirdlove

September 17, 2026

“Isaac and the team are incredibly reliable … We've seen stellar results across both prospecting and retargeting with direct mail.”

David Protein

September 29, 2026

“Isaac is a fantastic account manager - he has been an honest and strategic partner to us.”

Art of Tea

September 22, 2026

“Abby is so supportive and helps us refresh campaigns, suggesting new ways to segment our audience.”

Giordano’s Nationwide Shipping

September 2, 2026

“PostPilot has become an essential app in our DTC marketing stack.”

Danger Coffee

September 1, 2026

“Horacio is always responsive, helpful, and proactive, and makes the whole process incredibly easy for our team.”

FarmHouse Fresh

August 28, 2026

“The platform is easy to use, the reporting is clear … The level of support from our account manager is outstanding.”

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01–03 / 06

Excerpts from Shopify merchant reviews.

Read all 177 reviews
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PostPilot plays well with others.

Connect PostPilot with your ecommerce, email, SMS and retention tools. Put the customer data and workflows you already use to work in the mailbox.

Explore integrations
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Shopify
Postscript
Attentive
Klaviyo
Yotpo
Zapier
Orita
Swym
Stay AI
Skio
Smile
Digioh
Brij
Triple Whale
OuterSignal
Non-Shopify stores
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01–06 / 16

Glad you asked.

Lob focuses on direct mail infrastructure and APIs. PostPilot is a direct mail program built for ecommerce marketers, with strategy, design and reporting included.

No. Connect your store, work with your team on your strategy and creative, and approve your campaign. PostPilot handles the launch.

Dedicated account management and in-house design come with Pro and Enterprise plans.

Most brands launch in about a week. Once your campaign is live, we print in-house in about two business days.

Yes. Download the one-page PDF and bring it to your next planning conversation.

Let’s plan your first campaign.

Tell us about your brand and we’ll show you what a PostPilot program looks like, from audience to creative to results.

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A strategy built around your goals
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Creative from our in-house designers
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Reporting that shows what each campaign earned

Meet your direct mail team.

Let’s find the right fit for your brand.