Built by ecommerce people, for ecommerce people

We get it.


At PostPilot, we understand the challenges and the glories of running an ecommerce business—because we’ve spent decades doing it ourselves.

Over the years, we saw how effective direct mail could be at reaching and retaining customers who weren’t engaging with emails and online ads. So we created the platform we wanted to use.

PostPilot makes sending personalized, automated postcards and handwritten notes as easy as sending email. DTC brands get a powerful alternative to rising digital ad costs and declining email open rates—delightful, memorable customer experiences that increase sales.

And we’re adding more capabilities all the time.

Native Klaviyo and Shopify integrations so direct mail can slot seamlessly into your existing marketing stack. Complimentary strategy, design and implementation services so your team doesn’t have to lift a finger. We even do our own printing so you get the best quality and prices.

Our customers & investors include many of the brightest minds in ecommerce. They believe in the power of programmatic direct mail—because they’ve seen it first-hand. And you should, too.

More than best-in-class technology.
Best-in-class people.

Meet just a few of the amazingly talented folks supporting your brand.

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Kassidy Lankford
Account Executive

I love working at PostPilot because of the amazing relationships I've built with our users. On top of seeing awesome results and helping businesses grow, I love working closely with the people behind brands I know and love.

Matt Bertino
Co-Founder, CTO

I grew up in the printing business at my dad's mail house. As an engineer, I dreamed of ways to use technology to reinvent how brands use direct mail. It drove me to start PostPilot. I love seeing those dreams come to life every day.

Kyle Crotts
Production Manager

Overseeing an operation that sends millions of individually personalized cards every month with 24 hour turnaround isn't easy, but I love the challenge and doing things that haven't been done before.

Julia Lisboa
Lead designer

How your customer feels when interacting with your brand is important, and I absolutely love putting together designs that make them feel cherished and appreciated when allowing us into their homes.

Try PostPilot Risk-Free

No contracts. No commitments. Guaranteed results.*

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5.0 Shopify Rating

*for qualified brands with over $1m annual Shopify revenue